How do I recover a project that's been corrupted somehow?

Category: PTW Projects-Project Corruption

Answer: There are three methods that the user can try to recover a corrupted PTW project.

1) Hold down the Ctrl & Shift keys when opening a project. This will cause PTW to automatically validate the database. Note: This will also work to when opening one-lines.

2) Run the database utilities from the Project pull-down menu (project must be closed first).

3) Merge the corrupted project into a blank, new project (must create blank project first before running the project merge.

Note: If all of the three above methods fail to recover the project, the only other option is to have the customer e-mail us the project and have the programmers look at it with the de-bugger.

If you have additional questions, please feel free to contact tech support.