How do I recover a project that's been corrupted somehow?
Category: PTW Projects-Project Corruption
Answer: There are three methods that the user can try to recover a corrupted PTW project.
1) Hold down the Ctrl & Shift keys when opening a project. This will cause PTW to automatically validate the database. Note: This will also work to when opening one-lines.
2) Run the database utilities from the Project pull-down menu (project must be closed first).
3) Merge the corrupted project into a blank, new project (must create blank project first before running the project merge.
Note: If all of the three above methods fail to recover the project, the only other option is to have the customer e-mail us the project and have the programmers look at it with the de-bugger.
If you have additional questions, please feel free to contact tech support.